Privacy Policy

Personal Data and General Confidentiality Agreement (Privacy Policy)

 

Welcome to InstaBiz Hosting’s Privacy Policy. This document outlines how we collect, use, protect, and manage your personal information. We are committed to safeguarding your privacy and ensuring transparency in our data practices.

 

About Us

 

InstaBiz Hosting is a division of InstaBiz (Pty) Ltd, a private company registered in South Africa. As a South African entity, we adhere to the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

 

Information We Collect

 

Personal Information

We collect the following types of personal information:

  • Name and contact details (email address, phone number, physical address)
  • Account credentials
  • Payment information
  • Website usage data
  • Server logs and IP addresses
  • Customer support communications

 

Collection Methods

 

We gather this information through:

  • Account registration process
  • Order placements
  • Website interactions
  • Cookies and similar technologies
  • Customer support interactions

 

How We Use Your Information

 

Your personal data is used for the following purposes:

  • Providing and managing our webhosting services
  • Processing payments and billing
  • Improving our services and user experience
  • Communicating important updates and offers
  • Responding to customer inquiries and support requests
  • Ensuring the security and integrity of our systems

 

Data Sharing and Third Parties

 

We may share your information with:

  • Payment processors to facilitate transactions
  • Cloud service providers for data storage and processing
  • Analytics services to improve our website and services
  • Legal authorities when required by law

InstaBiz Hosting does not sell your personal information to third parties.

 

Data Security Measures

 

To protect your personal information, we implement the following security measures:

  • Secure server environments with advanced firewalls
  • Data encryption for sensitive information
  • Regular security audits and updates
  • Strict access controls for employee data access
  • Disaster recovery procedures

 

Your Rights and Choices

 

Under POPIA and other applicable laws, you have the right to:

  • Access your personal information
  • Request corrections to your data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator (South Africa)

To exercise these rights, please contact our support team.

 

Cookie Policy

 

We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

 

Policy Updates

 

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or website notice.

 

Contact Information

 

If you have any questions or concerns about this privacy policy, please contact us at:

InstaBiz Hosting
A division of InstaBiz (Pty) Ltd
Email: admin@instabizhosting.co.za
Phone: +27 87 094 8594
Address: Ashley Drive, Gillitts, 3610, KwaZulu-Natal, South Africa.

 

Consent

 

By using InstaBiz Hosting’s services, you consent to the collection and use of your information as described in this privacy policy.Remember, protecting your privacy is our priority. We are committed to maintaining the confidentiality and security of your personal information throughout our relationship.